Reviews

Maggie Lynch
2/21/2022

Mike Jr. and the entire team at M&R couldn’t have been more helpful. They were very clear and responsive with the work that needed to be done with our car and we always felt taken care of. Highly recommend this business!

Natalie Rae
2/5/2022

Their staff is always kind and patient. I needed an emergency tire change and they were so accommodating and got it done exactly in time for me to pick it up after work. Always happy to support this wonderful company!

Stacey Hawk
1/4/2022

Love M&R! Great staff and mechanics. Wonderful family-owned business. They go above and beyond in everything they do!

Margie Muchin Goldblatt
12/29/2021

I have been using M&R for over 15 years. They are a family run business, and have always handled my repairs, requests and anything I need related to my car with utmost professionalism.

niu teo
11/22/2021

I had a great experience fixing up my 2005 BMW with M&R. They are a family-run business, and were very personable and accommodating while also very professional and timely. They patiently explained all the parts and processes that were required to bring my car back to health, and they went above and beyond to do so. Highly recommend their services.

Danielle Dowell
11/2/2021

Excellent service! Highly recommend!

Kjersten Hillers
10/22/2021

M&R went above and beyond when fixing the collision damage on my car. They were professional and kind, They exceeded all my expectations of timeliness and quality service. I would absolutely recommend M&R to anyone looking to have repairs done to their vehicle.

Good day Kjersten, We sincerely appreciate you sharing your 5-Star service experience. Thank you for entrusting us with your Hybrid Toyota SUV. We look forward to your next service visit and the Timing Belt Water-Pump Inspection Service. All the best, and Happy Halloween! Best In Health, M&R Team
- M&R Car Import Service II, Inc.
Sarah Lee
10/20/2021

Very helpful. My key was stuck in the ignition. 3 people tried to get it out. I called in thinking I’d need to bring the car in, but the guy over the phone just guided me verbally how to get it out. Saved me a stressful night. Also, their text system is helpful to send photos of the issue.

Jo
10/17/2021

I took in my 2006 Honda Accord when my front bumper fell off. As long as they had the car, I asked for a thorough check up – engine, brakes, and whatever else they thought needed to be checked. They understood I loved my old car. When they explained what issues needed attention, they were very patient as I tried to decide which repairs were urgent, which could be put off. I appreciated their advice on that. Mike Jr and Jonathan were great to work with – personable, professional, and easy to communicate with. I am glad I trusted them with my old Honda! Highly recommend them – their prices are reasonable , and their work is excellent!!

Peggy Tsang
9/10/2021

Very friendly.

Thank you Peggy we appreciate your kindness, loyalty & business over the 15+ years. We look forward to serving you and your wonderful family for decades to come! We are happy & grateful to service your Audi Q3 Quattro vehicle. With Gratitude, M&R Staff
- M&R Car Import Service II, Inc.
Phoebe Hwang
9/3/2021

The staff is great! They explained thoroughly about the problems with my car and gave regular updates on the progress. Highly recommended.

Michael Hanlon
8/25/2021

Mike and his family and team do excellent work, on time and on budget. They make a point of providing a detail verbal walk through of the issues and options for repair. Super convenient location in Lincoln Park.

Courtney Voss
8/22/2021

M&R was fantastic! They were kind, efficient, and reasonably priced. Highly recommend!

Vicky Rueda
8/21/2021
Good day Vicky, thank you for sharing your 5~Star experience. We value our clients input. We appreciate you entrusting us with your Sports utility vehicle. Especially with your growing family! Best of luck with your pregnancy. Enjoy the peace of mind with your new Brakes & Struts.Blessings to you Nd your family. All The Best, Team M&R
- M&R Car Import Service II, Inc.
Aurelie Baetche
8/14/2021

Long time Family business. Very professional and kind. Making you feel at ease and welcome. Glad I found them!

Sharon Kvasnicka
7/28/2021

My 1999 Jaguar stalled in a Target parking lot. Never working with M& R before they were able to take me the next day and diagnosis and fix issue. All employees I dealt with were professional and friendly. Better service than I had been getting at the dealer. THANK YOU M & R

Stephanie Palmer
7/22/2021

Mike Jr., Jonathan, and the whole team are absolutely wonderful. I’ve trusted them with our auto maintenance for almost 10 years now and have always had a great experience – reasonable prices, help deciding what issues need immediate attention, help finding a rental car at very reasonable rates when repairs take time. Their work is top notch.

Andre Craig
7/10/2021
Greg Thompson
7/8/2021

Great customer service – never had an issue with needing to have to come in to follow up on a repair

John Gruber
6/29/2021

While a touch pricey (I did have a big work order with them, so it was understandable), I was impressed with the quality of work and great communication with M&R, a family owned business. I will return here for all notes with my Subaru.