Reviews

Sucha Chantaprasopsuk
3/2/2021
Good day Sucha, It was a pleasure meeting you. We sincerely appreciate you sharing your five star experience. Should you need any further assistance with your vehicle feel free to reach out to us, cheers! Best In Health, The M&R Team
- M&R Car Import Service II, Inc.
Morgan Conti
2/24/2021

Quick, quality service. Ordering parts & setting up the install with them could not have been easier or faster. Such great service, thank you!

Trey Dozier
2/20/2021

Great shop. Attentive to detail. Customer-oriented. Definitely recommend.

Sergio Garcia
2/8/2021
Sergio, thank you sharing your 5-star experience. The M&R family appreciates our clients’ feedback. We would also like to thank you for your business. We are happy to have assisted you with passing your EPA Smog/Emission Test on your Audi A6 Quarto. We look forward to offering our services when they might next be needed. Best in Health, The M&R Team
- M&R Car Import Service II, Inc.
Courtney Nichols
1/28/2021

Trust Mike Jr. and Sr. And whole team explicitly. Never go anywhere else.

juris kins
1/24/2021

Excellent and prompt service

Kathy Deane
1/21/2021

Great guys!

Greg Thompson
1/14/2021

It’s so refreshing to have superior customer service. M&R values relationships and will spend the extra time to ensure the customer is satisfied.

Doug E Jones 74
12/26/2020

My car broke down in the city and they had it ready for me the next day. Family business. Very nice and very helpful. I would definitely recommend their services.

Alvin Terry
12/15/2020
Good day Alvin, thank you for sharing your 5-Star rating. We value our clients thoughts. It was good to see you and your BMW E90. Once again congratulations on your offspring! Season greetings to you and the family Alvin. We look forward to seeing you on your next scheduled service. Best In Health, The M&R Team
- M&R Car Import Service II, Inc.
Emma VanDeVelde
12/2/2020

THE BEST!! I will definitely be going back to M and R if I need help again. They were kind, considerate, efficient and I love that they are family run. I don’t know much about cars, and I felt very taken care of by their team. You won’t regret using them for all of your vehicle’s needs.

Marco Freudman
12/2/2020
Kate Schulte
12/1/2020

I cannot day enough about Mike Jr. and Mike Sr. at M & R Car Import Services. They are knowledgeable, professional, kind, and efficient. I have brought two vehicles to them over the past few years. They are great at diagnosing problems and identifying which need fixing and which are issues that can be dealt with down the road. Their pricing is reasonable and way less expensive than having repairs done at a BMW dealership, which is what I had previously done for years before learning about M & R from a friend. As long as I have a car, this will remain my go-to spot for repairs. November 2020 update: once again, M&R has proven to be a reliable, professional garage. They are excellent at identifying and solving issues.

Kate, thank you for taking the time to share your thoughts. M&R values hearing our clients’ feedback. We would also like to thank you for your business. We are glad that you are able to acknowledge the hard work of our staff members, we here at M&R work endlessly to provide efficient and cost-effective services to our clients and are happy to hear that you will continue to trust us to serve any/all of your BMW M3 needs. Kind Regards, The M&R Team
- M&R Car Import Service II, Inc.
Connor Ptacin
11/27/2020

Best car resource in the city. Been a loyal customer for 5 years and I always point people in this direction for anyone who needs a referral to a shop. Honest, fast, quality work, great local family-owned business. 13/10 would recommend.

Greeting Connor, Thank you for sharing your experience as we value all of our clients’ feedback, and many thanks for the referrals. We’ll see you at your next service visit, and have a wonderful Thanksgiving! Warm Regards, The M&R Team
- M&R Car Import Service II, Inc.
Zack Bosshard
11/23/2020

Mike Jr. and the team were super helpful and fast. Got my car running right away, and checked in later to make sure that everything was running smoothly.

Good Day Zack, Thank you for sharing your recent experience at our establishment. We appreciate all the feedback from our clients. Happy to hear y’all made it to your destination after the extended road trip. We hope to see you at your next service visit, safe travels and have a wonderful Thanksgiving! Kind Regards, The M&R Team
- M&R Car Import Service II, Inc.
David crowley
11/19/2020
Thank you for your 5-star rating Doreen & David. Our clients’ feedback is very important to all of us. It was our pleasure to serve you. We were happy to assist in getting your SUV to pass the EPA state smog test, and renewing your plate registration. We look forward to seeing you at your next service visit, stay safe and healthy, and blessing to your family. Enjoy your Thanksgiving, cheers! Best Regards, The M&R Team
- M&R Car Import Service II, Inc.
Jesus Bahena
11/15/2020

Good values & respectful people doing a great job at what they do. Wouldn’t recommend any where else besides here.

Marcello Dortch
11/13/2020

Been there once, seems like a nice place

T Seward
11/10/2020
Adam
11/9/2020

Mike and the M&R team were timely, professional, and fairly priced for the work they did on my vehicle. Mike and the team were very polite and more than willing to give advice on my vehicle as well. I recommend them to anyone I know looking for vehicle maintenance in Chicago.